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Shipping Policy

6/22/2012

No orders are processed or shipped on any major holiday, Saturday, Sunday, or during the annual Company shut-down.

Most non-personalized orders are shipped within 48-72 hours. Personalized/custom orders will ship in an average of 7-10 business days, depending on the item, specifications and quantity. Approximate processing time for each customized item is shown on the items page. Customers can always elect to pick-up orders in person.

USPS or UPS shipping will be used for orders with a single package weight under 150 pounds*. This includes overnight, 2nd day, 3rd day or ground delivery.

*Single items over 65 lb may require a crate. Crate fee of  $50 applies. Crated items over 150 lbs require common carrier transport. Additional charges apply and will be quoted/approved prior to order acceptance.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by King Custom or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability

International Buyers – Please Note:  Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.  We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.

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