We will gladly accept the return of non-personalized products that are defective due to defects in manufacturing and/or workmanship for 14 days from the date of purchase. At our discretion, fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 14 days from the date of purchase. Please call us to discuss any problems with your order before returning products.
Personalized/custom order items are non-returnable and non-refundable. After all, these items were made just for you – we can’t resell them.